1. Log into your WebSTAR account, click on the "Personal Information" tab, and click on "Update Address(es) and Phone(s)".
2. Visit or contact Admissions and Records at 760-355-6101 for assistance.

FAQ's

1. What if I forgot my Student ID?
2. What if I cannot get into my WebSTAR Student Account?
3. I have moved and need to update my address so my Refund Kit goes to my new address. How do I do that?
4. What types of Refunds will I receive from IVC?

What if I forgot my Student ID?

Please visit or contact Admissions and Records at 760-355-6101 for assistance. (top)

What if I cannot get into my WebSTAR Student Account?

Please visit or contact Admissions and Records at 760-355-6101 for assistance. (top)

I need to update my address so my Refund Selection Kit goes to my new address. How do I do that?

Your address can be changed by accessing WebSTAR. Go to WebSTAR login, click on the "Personal Information" tab, and click on "Update Address(es) and Phone(s)"..(top)

What types of Refunds will I receive from Imperial Valley College?

The most common types of refunds BankMobile Disbursements, a technology solution, powered by BMTX, Inc. disburses are funds leftover from Financial Aid awards after your tuition has been applied to your account. You may also receive a refund if you overpaid your tuition, withdrew from a class, or other misc. reasons. (top)

More Questions? Run a search for your questions here.

Go to: https://bankmobile.custhelp.com/app/home (top)

Contact Phone Numbers & Hours for Imperial Valley College Business Office

You can contact Imperial Valley College Business Office for questions on BankMobile Disbursements.

• Fees, Refunds, Payment Plan page (top)

To view our third-party servicer contract for refund management, click here