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PrintCare

For Normal Printer Support (any issues related to the normal function of your printer):

Please contact our onsite ImageSource technician Yolanda Lemus @ 760-220-7239. You may also visit http://www.printcare.com and click on the "Request Service or Supplies" button or call 800-336-1642 and fill out the form on their website (this will help to expedite new toner requests, particularly for the situations where the existing toner has not yet reached the auto-ship level).

For Early Replacement Toner Requests (or other parts, such as Drum Cartridges or Fusers):

Please visit http://www.printcare.com and click on the "Request Service or Supplies" button and fill out the form on their website (this will help to expedite new toner requests, particularly for the situations where the existing toner has not yet reached the auto-shipment level).

Xerox Supplies or Service Calls (for Larger Copiers):

For our larger copier models, such as the WorkCentre 5735, 5765, 7120, 7328, 7346, ColorQube and Library models, if you need additional supplies or you have an issue that is preventing the copier from normal operation, please contact Xerox Supplies by calling 800-822-2200 or Xerox Service by calling 800-822-2979 (If you can, please make a note of whatever the error message is before making the call. The support people will usually try and ask you to do some troubleshooting when calling for service, but if the error is significant most likely the machine will need a visit from our local Xerox Technician so just be insistent about needing to place the service call to have someone come and check the copier).

For Staple Ordering for the Copiers:

Please contact Kathy Moody from Xerox directly so she can provide a quote for you by calling 800-822-2200 Prompt 2 then Prompt 4 Extension 6837.

Staff Login Form

Please use the first part of your IVC Email (e.g. joe.smith) and your Email Password to login. If you are a student, please use the Student Portal to login.